FAQs
How does it work?
Thank you for your inquiry. We are always very happy to assist clients considering steps to improve their unavoidable seating hours via the amazing Varier Furniture collection first started by Peter Opsvik in 1979.Owing the the vast fabric & leather offering by Varier Furniture, thanks to Kvadrat, Gabriel and Sorensen (leather) … we cannot anticipate sales and do not carry stock. If you would like a physical sample of your preferred fabric and colour/s, I’m happy to contact the Australian offices of those European fabric suppliers and have them mailed to you.
That being said, the lead time from payment receipt to delivery (via DHL) at your doorstep is currently 4–5 weeks. Yes, it comes straight from Varier to you, avoiding warehousing delays, damages, or losses.
The next step is to reply to this message with an invoice request that outlines specific delivery details and/or company details including ABN and Purchase Order Number/s. Once issued and paid by you in full, we flag Oslo to start production the very same week! FYI we also offer to accept payment via credit card without surcharge) via the Zeller online terminal.
Here’s a quick overview of the Varier warranty:
Warranty Coverage
By registering your chair, you get an extended warranty that covers:
- 10 years – structural failures (cracks or breakage of wooden, metal and polypropylene components)
- 5 years – mechanical components and moving parts
- 5 years – stitching and seams in upholstery
Key Conditions
The warranty applies when:
- The product is used for its intended purpose, indoors, and properly maintained
- User weight does not exceed 110 kg
- The product has not been modified or repaired without Varier’s approval
What’s Not Covered
- Normal wear and tear (fabric pilling, discoloration, foam softening)
- Natural material variations
- Damage from incorrect use, improper assembly, or external factors
Register Your Chair
You can register at the Guarantee Registration page to activate your extended warranty. You’ll receive a confirmation email – keep that along with your original proof of purchase.
Submit a Claim
If you need to make a warranty claim, you can do so :
https://www.varierfurniture.com/en/guarantee